CAKE DECORATING CLASSES
CakeDream Creations holds the right to cancel or change an advertised course. In these circumstances CakeDream Creations will normally arrange an alternative date and offer students either a transfer to this date, or, if this date is not convenient, an alternative course. A full refund will be offered should neither be possible. Travel and/or accommodation expenses will not be compensated for.
Should it be that I am unable to teach the class CakeDream Creations will arrange an alternative date for the course.
In the event of inclement weather conditions CakeDream Creations has the right to make a decision to cancel a class if considered unsafe to access the surrounding roads to the venue. If you are attending a regular weekly class or multiple day workshop that has already begun, a ‘catch up’ date will be arranged. Should you be booked onto a One Day workshop that has not yet started CakeDream Creations will offer students either a transfer to an alternative date, a transfer to a different course, or a voucher to the full value of the class which can be used towards another class at a later date.
Should you find that you are unable to attend a course because of bad weather in your area which prevents you travelling, and the class takes place, unfortunately CakeDream Creations will not be able to offer a refund.
Refunds and Transfers
We are unable to offer any refunds should you decide to cancel or that you are unable to attend your course for whatever reason, however, in exceptional circumstances, students who are unable to attend may transfer to another course if CakeDream Creations is able to re-sell their original place to another student. This transfer is solely at CakeDream Creations' discretion and you will incur a £20 administration fee.
No transfer will be offered if the following circumstances apply:
- a course booking is cancelled within 4 weeks of the course date (unless a waiting list for the course exists and the place can be re-sold at short notice)
- students are unable to attend a course due to personal circumstances
- students are unable to attend a course due to travel problems caused by bad weather or cancellations by travel operators
Travel or accommodation expenses will not be compensated for should CakeDream Creations cancels or re-arranges a course for an alternative date.
If you wish to attend a class, or require further information please fill in your details below, and I will get back to you.